Frequently Asked Questions

No hidden fees. Our service margin is built into the displayed exchange rate — the same transparent way every honest platform operates. The amount shown in the "you receive" field is what your wallet receives, minus only the standard outgoing network fee charged by the destination blockchain. No extra line appears after the fact.

The 30-minute rate lock protects you from market volatility while your crypto is in transit and waiting for on-chain confirmations. If your deposit confirms within that window, you receive exactly the rate shown when you created the order. If the timer expires before your deposit confirms, the swap executes at the then-current market rate. Sending your transfer promptly after creating the order keeps you inside the lock window.

The minimum order size is $100 USD equivalent in any asset. The maximum is $282,100 USD equivalent per order. These limits apply equally to every user with no tiers and no verification that unlocks higher limits. Exact coin amounts are displayed in the widget before you confirm.

There is no account on Change NO KYC. No email, no password, no registration of any kind — not even optionally. Open the exchange widget, pick your send and receive assets, enter your destination wallet address and start the swap. The whole process from first visit to confirmed order takes under two minutes.

Correct. We will never ask for a government ID, passport, selfie, proof of address or source-of-funds declaration — not at any stage of any swap. Our risk controls run before an order is accepted, not after your funds are inside the system. Once an order is confirmed, it completes automatically to your wallet without interruption and without any document request appearing.

Any of our 60+ supported assets can be swapped without identity verification. This includes Bitcoin, Ethereum, Monero, XRP, USDT across seven networks, BNB, Solana, Cardano, Dogecoin, Toncoin, Litecoin, DASH, Zcash, Arbitrum, Polygon, Bitcoin Cash, PEPE, TRON, DAI, USDC and more. See the full list in the exchange widget.

Yes. Traffic from Tor exit nodes and VPN services is treated identically to direct connections. No rate limits, no CAPTCHAs, no blocks and no added friction for users connecting through privacy networks. Using a VPN or Tor also prevents your IP from appearing in our server logs entirely.

Speed depends on your source blockchain. Bitcoin swaps typically complete in 15 to 25 minutes including on-chain confirmation time. TRON, Solana and TON swaps are often done in under five minutes. Once your deposit confirms, the outgoing payment fires immediately — no human review step, no delay.

1. Select your send and receive assets from the widget at a live rate. 2. Enter the wallet address where you want to receive funds. 3. The engine generates a unique one-time deposit address for your order and locks your rate for 30 minutes. 4. Send your crypto from any wallet to that deposit address. 5. Once confirmed on-chain, the swap executes automatically and funds arrive in your destination wallet. No human review occurs at any step.

If the deposited amount falls below the minimum threshold shown on your order page, the engine will not trigger the swap automatically. Contact support@changenokyc.finance immediately with your Order ID and transaction hash. Always check the minimum amount on the order page before sending.

We store only the data mechanically needed to route your swap: a one-time deposit address, your destination wallet address, the asset pair, the amount and an order timestamp. This data lives in a temporary PHP session. Once your browser session ends, the link between this data and your device is permanently severed. We maintain no persistent user database and no transaction history linked to any individual.

Bitcoin is a fully transparent blockchain — every transaction is permanently visible and traceable on-chain. Monero works the opposite way: its Ring Confidential Transactions, stealth addresses and Ring Signatures make all transaction details cryptographically private by default. Converting BTC to XMR severs the on-chain link between your Bitcoin history and your new Monero balance. Change NO KYC offers this route with zero registration required.

Yes. USDT to XMR is one of the most used routes on Change NO KYC. We support USDT on seven different networks: ERC20, TRC20, BEP20, Arbitrum, Polygon, Solana and TON. Pick the network your USDT is on, enter your Monero address and complete the swap with no verification at all. TRC20 is typically the fastest and most cost-efficient option.

No. We do not provide wallets, do not maintain user balances and do not hold private keys on behalf of users. Your crypto is held at a one-time deposit address only for the brief period required to confirm the transaction on-chain, then sent directly to your destination wallet. There is no intermediate account balance and no custodial risk at any point.

First, use a block explorer to confirm your transaction is fully confirmed on-chain — not just broadcast. Also verify you sent to the correct deposit address for your specific order. If your transaction is confirmed and more than 30 minutes have passed, email support@changenokyc.finance with your Order ID (ORD-XXXXXXXX format) and your transaction hash. Our team resolves stuck orders quickly.

Sending an asset that differs from your order is an error the automated engine cannot process alone. Contact support immediately at support@changenokyc.finance with your Order ID, the transaction hash and a full description of what was sent. We attempt recovery on a best-effort basis — the sooner you report it, the better the outcome.